FAQ


Payment Related Queries:

Q: How Can I Make My Payments?

Ans: You can pay us through Paypal, Bank Wire, Western Union and Money Gram. For more detailed information go through our Payments Options.


Q: How Can Trust CZ Glam with My Money?

Ans: We encourage our customers to complete their first payment with PayPal which is known worldwide for its protection policies. With PayPal not only can you protect your account details from cyber hackers but can also file a chargeback if the products you received are the ones that were promised to you and PayPal would assure that your money is returned to you without any fail and also would make sure that the parcel is returned to the manufacturer.
 

 

 

https://indian-jewellery.com/uploads/cms/original/1582261659_Indian_Fashions_Paypal_Bankwire.jpg

https://indian-jewellery.com/uploads/cms/original/1582261659_Indian_Fashions_Westernunions_Moneygram.jpg


Product-Related Queries

Q: Are Your Products Plated With Real Gold?

A: All American Diamond Jewellery has to be plated with Real Gold. The concentration of Gold or rather the thickness of Gold Plating differs with Manufacturer. Here in CZ Glam, all our products are plated with 24 ct. Gold and Rhodium assuring longevity. To know more details read Know AD/CZ Jewelry.


Q: Can You Manufacture Designs Provided By Me?

A: We love to come across new and unique designs and modify them to perfection and would love to hear about your designs and create something for you! For further details WhatsApp or Call @ +91-7001602473.


Investment & Price Related Queries

Q: Can I Get A Small Sample Order From CZ Glam?

A: We do not ask from our customers to place a bulk order immediately and welcome sample orders of minimum 250 USD, however, generally we receive sample orders of 500 USD, 700 USD or even 1000 USD. 


Q: What Are The Discount Structures?

A: CZ Glam offers the basic wholesale rates which are further subjected to discounts depending on the order value of the customer. We can assure you that the rates and services that are provided by us can’t be replaced by any other manufacturer in entire India!! For further details read the article on our Discount & Offer.

Shipping Related Queries

Q: How Much Are the Shipping Charges To The USA, Canada, Europe, Australia Etc?

AWe ship your goods either through FedEx, DHL or UPS, based on your preference. The International shipping charges is approximately 5% to 7 % of your order value, for Orders above 2000 USD. So let's assume you have placed an Order of 2000 USD. In this case, your shipping should be approximately 100 USD.
 

While for smaller orders ranging from 400 to 1000 USD, shipping charges should be somewhere between 7% to 10 % of your order value.

However, we quote the exact shipping charges after we receive your order. 

 

Q: How Many Days Until The Goods Are Delivered To Me?

A: We normally dispatch the Parcel on the same day we receive your Payments after an extensive quality check process. Our Shipping Partners, FedEx, DHL or UPS normally takes around 6 to 7 working days to deliver a shipment anywhere in the world. To know the exact time period of each country refers to the article on Our Order Processing Timeline. 
 

https://indian-jewellery.com/uploads/cms/original/1582195076_Order_Processing_Timeline.jpg